House Clearance Information

We guarantee that we will always clear your property completely and leave it clean and tidy ready for sale or transfer, with a minimum of fuss.

We do clearances of flats, bungalows, houses, stately homes, palaces - any property the owners or their agents ask us to clear. We also are proven commercial property clearance specialists - shops, offices, warehouses, factories, hospitals, schools, council, and government buildings, etc.

Yes, we are fully licensed with the Environmental Agency. Registration number EAN/955339. Our insurance includes public and employee liability and covers possible damage to a client's property when removed from the premises.

Because we don't want to put the onus on you to get the following details right and then if you make a mistake perhaps use it as reason for increasing the fee - as some of our competitors do.

The type and size of property (i.e. terraced, semi - detached, detached, mansion, block of flats, residential accommodation etc.)

Number of halls, dining or reception rooms, bedrooms, bathrooms etc. Any lofts, cellars, sheds, garages or outbuildings and their contents

COMPLETE and ACCURATE details of all the following:
1) any big, unusual, heavy, or awkward pieces of furniture or contents (pianos, etc.). The quantity of small items that need sorting and boxing.
2) household appliances that need disconnecting (washers, cookers, etc.)
3) items of furniture that need dismantling.
4) fixtures and fittings which need removal (carpets, curtains etc.)
5) harmful substances or contents (hypodermic needles, asbestos, chemicals, oil, bleach, etc.
6) any verminous waste or decaying food.
7) any items requiring specialist recycling - Fridges, Freezers, TVs, computers, monitors, batteries, neon lighting, paint, tyres, etc.
8) pieces of furniture or contents (including fixtures and fittings) that need to stay
9) any cleaning that is required.
10) parking and access to the property and any entrance restrictions.

WE do not need to have clauses making the Client fully responsible for ensuring all information is correct and that no information is knowingly or otherwise withheld and then penalising the client if they get it wrong.

We will have to do what most of our competitors do as standard. That is, not give a written quote that is set and unchangeable. We will not be able to make any allowance for items of value.

We will attempt, from what you tell us, to guesstimate the length of time the job will take and will quote an hourly rate but at invoicing the cost will be the time actually taken multiplied by the hourly rate plus the tipping fees and all environmental charges we have to pay. But we still don't charge VAT.

No two properties or their contents are the same. Consequently there is no norm. It would be so easy if there was. We would need to have get out clauses to cover ourselves. That idea we abhor.

The considerations are: how long will the sorting, boxing or bagging, and manhandling onto the Luton box van for a two person team take. How long will transportation to the waste transfer station take and then add on the time taken unloading into relevant receptacles for re-cycling or landfill. How much will the tipping fee we are charged, as a commercial concern, be. Are there items such as fridges, TVs, etc. with environmental charges.

The quantity of items we are prepared to buy will also be a factor. It may even be greater than you appreciated.

Our assessors have years of practical experience and, rest assured, we want to be fair and reasonable and competitive with other firms operating to our level of service. Unless you request added elements our free quotation will be final - nothing hidden or added.

Remember the old adage - "Anyone can do a job cheaper and worse and the person who considers price only are these men's lawful prey".
Our testimonials prove we do the job for a reasonable fee and well.

Payment on completion by cash, cheque or bankers draft, BACS Transfer, Internet Banking or Paypal.

You contact us by telephone on 0800 988 3209 or email bmdmort@yahoo.co.uk. We visit the property at a time convenient to you or your agent.

A FREE assessment of what you’d like done is made - usually taking twenty to thirty minutes. An all-inclusive and set, no hidden extras quote is then given in writing. If all is agreeable a second appointment is then made for when you’d like the work to be done - this could even be the next day, or at a later more convenient date.
At the appointed time and place our staff arrives promptly to carry out the work in one continuous process.

We remove everything as contracted, including carpets and curtains if necessary, and either hoover or sweep through as appropriate.

The reason that the information below is mentioned is that most private individuals do not realise they have a duty of care to ensure that the waste from the property is handled by a registered carrier and is handled properly.

The Waste (Household Waste) Duty of Care (England & Wales) Regulations 2005 introduced a duty on householders. Under this duty, householders are required to take reasonable measures to ensure that household waste produced on their property is passed on to an authorised person. If waste is fly tipped or disposed of in some other unlawful way and the waste is traced back to a particular household, the householders could be fined up to £5000.

There is a minimum charge of £50 for half a tonne and £100 for up to one ton of waste sent to a recycling centre and or landfill.
Certain types of waste incur an environmental charge when disposed of by a commercial concern. These include fridges, freezers, televisions, computer equipment, paint, florescent tubes, batteries etc. Town or Country indicate where there is a charge on the quote.

Items with a value are placed, after advice from an independent assessor, where they maximise income for you.

Clothing goes to charity. Bedding goes to animal shelters. Unsaleable but usable furniture is donated to a community store. Working electrical items are donated to a community store. Recyclable items go to local recycling depot. The rest, unfortunately, goes into landfill.

We have a rolling system so that most charities have a share, although there is only a small number who deal with larger items. We will happily follow your wishes if practical. You should understand that charities use this as a method of raising funds and therefore they have quality controls in place and will be choosy as to what they will accept. They also have to abide by legal requirements as to fire and electrical safety.

Our minimum target is the recycling of 75% of everything we process, a goal we have achieved in recent years.

We recycle metal, wood, glass, paper, cardboard, TVs, fridges, paint, neon lights, tyres, and even china/ porcelain is used as hardcore in buildings or roads. We are serious about diminishing the amount going into the ground as landfill.

Yes, if we deem them to have a value and they form part of a clearance. Be aware that modern items have low or no second-hand values. People can buy new relatively cheaply.

Auction houses limit what they will accept and will be choosy. This means that it is not unusual for an Auction House and a House Clearance concern to both be involved in a property clearance.

We regularly recommend, based on experience, that the best option for some items is auction. In this case we will agree a fee basis with you and transport the items to the auction house. The Auction House will send the funds directly to you. We will then charge to clear the remainder.

It is our policy that a partner has total involvement with all aspects of a deceased estate clearance. He will advise and assist you with all types of probate matters, and it is much the same as a normal property clearance but there are usually some legal procedures to follow such as Written Probate Valuation. If you instruct us to clear your property, we will provide a written probate valuation of the contents and chattels, without charge.

Yes. We can arrange for the removal and disposal of all types of vehicles, irrespective of condition, or organise their purchase if applicable, as required. This includes Caravans, Motorhomes, Motor Bikes and even Boats.

These items are always handled with the utmost discretion and by a Partner. If required, we destroy them by shredding and provide a written confirmation of this action. If during a clearance we find items such as photographs or documents of importance, these will be retained for your perusal and authorisation before disposal.

Many house and commercial clearances are conducted on behalf of clients we have never met. We attend the property with your agent, assess the job, send a written quote (often by email), and when the task is completed provide photographs of the cleared property and receive payment. See our testimonials page for examples.

Yes, we are able to assist with international inquiries and have the experience and necessary facilities available for individuals and companies requiring our services while abroad.

Yes. This is not an unusual circumstance especially where the former occupants had a long period of illness or infirmity. The property clearance happens as normal and a specialist team deep cleans Kitchens, Bathrooms and other areas as required.

We can arrange garden clearance and generally tidy up the whole property, leaving it ready for immediate sale or transfer.

If requested, we can value chattels for probate valuation. We also work with auction houses to maximise asset values and clear the property of remaining items. We also arrange drainage of central heating and water tanks to prevent pipe bursts, or de-commission water services entirely. We can isolate all electrical systems and change the locks thereby securing the premises. All important to protect a property likely to be empty for a while. To achieve this we offer the services of a plumber, electrician, CORGI gas engineer, and locksmith. We also offer a cleaning service once a property is cleared, as well as a garden tidy up followed by long term maintenance until sold, leased out etc. The client deals with one organisation and receives one invoice.

We do clearances of flats, bungalows, houses, stately homes, palaces - any property the owners or their agents ask us to clear. We also are proven commercial property clearance specialists - shops, offices, warehouses, factories, hospitals, schools, council and government buildings etc.

Average 3 bed house = at least 2 (possibly more) x 12 cu yd skips @ £180 - £200 each plus VAT plus landfill tax, plus council licence fee.

Imagine a three piece suite in a skip and how much room it takes. You have to decide which size - 2, 4, 6, 8, 10, 12 cubic yards. Guess wrong and you will need another expensive skip. You need a permit from local council which costs. Must position it properly. Must light it at night. Other people will fill it with their junk. It is illegal to overload it. If you do overload it the driver will refuse to take it. It is illegal to let rubbish from it escape - even if it's not your rubbish.

You must provide the skip hire company with a written description of the waste in the skip. Little or none of the items will be reused. They will limit what you put in it - no fridges,freezers, paint, tyres, batteries, neon lights, etc. etc. etc. - the list seems endless.

You also have a legal duty to ensure the UK skip hire company you choose is registered with their waste disposal authority and that the firm disposes of the waste legally. OH Yes - and YOU have to load it.